What settings can I change with ‘Manage Mailbox’ in Webmail?

The Manage Mailbox option in Webmail allows you to change your Email Password, set-up a Forward and configure an Auto Responder.

Access Manage Mailbox:

  1. Browse to the Webmail login page (https://webmail.konsoleh.co.za)
  2. Login with your full email address (eg. me@my-domain.com) and email password. (passwords are case-sensitive)
  3. Click on the Settings icon (cog) at top right
  4. Choose Settings > Manage Mailbox

Change your Email Password:

  1. Select Change password
  2. Enter the new password twice. Please ensure you use a strong password
  3. Click on Update Mailbox

Set-up a Forward:

  1. Under the Forwarders section, enter the email addresses you wish to forward your mail to (this can be an email address related to your domain or any external address.
  2. Click on Update Mailbox

Set-up an Auto Responder:

  1. Under Autoresponse toggle the button to On
  2. Edit the Subject and Message body as needed
  3. Click on Update Mailbox
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How to backup mail or download mail from the server

Email | Webmail | Windows

There are many instances where it may become necessary to download or backup your email accounts from the xneelo server. This can be done in a variety of ways depending on whether you want to back up  the email to your computer or transfer it to another mail programme or server. How to Download Mail to…

Access Webmail

Webmail

Consider using Webmail If you need to check your email from another computer. It can be used anywhere, in conjunction with programs such as Outlook.

How do I find missing folders in Webmail?

Webmail

Missing Webmail folders is usually due to Webmail not being subscribed to all the available folders on the mail server. Here’s how to subscribe to folders.

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