What settings can I change with ‘Manage Mailbox’ in Webmail?

The Manage Mailbox option in Webmail allows you to change your Email Password, set-up a Forward and configure an Auto Responder.

Access Manage Mailbox:

  1. Browse to the Webmail login page (https://webmail.konsoleh.co.za)
  2. Login with your full email address (eg. me@my-domain.com) and email password. (passwords are case-sensitive)
  3. Click on the Settings icon (cog) at top right
  4. Choose Settings > Manage Mailbox

Change your Email Password:

  1. Select Change password
  2. Enter the new password twice. Please ensure you use a strong password
  3. Click on Update Mailbox

Set-up a Forward:

  1. Under the Forwarders section, enter the email addresses you wish to forward your mail to (this can be an email address related to your domain or any external address.
  2. Click on Update Mailbox

Set-up an Auto Responder:

  1. Under Autoresponse toggle the button to On
  2. Edit the Subject and Message body as needed
  3. Click on Update Mailbox
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Missing Webmail folders is usually due to Webmail not being subscribed to all the available folders on the mail server. Here’s how to subscribe to folders.

How to add an email signature in Webmail

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You can create a Webmail signature and add an image to your signature by following our Help Centre’s quick and easy step-by-step process.

How to import or export Webmail contact

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Email contacts can be imported from an existing address book in another mail programme to Webmail, or exported from Webmail.

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